Shipping & Returns

Shipping Policy

We understand how important it is to receive your order on time. However, please note that delivery issues such as delays, loss, or damage during shipping are beyond our control. We are not responsible for any problems that arise during the shipping process. If you encounter any shipping issues, please contact the carrier directly.

Return & Exchange Policy

We value each customer and pay close attention to every order. However, due to the specifics of our production process, returns and exchanges are only possible in exceptional cases as outlined below.

Returns & Exchanges are accepted if:

The product is defective.
You received the wrong size (with proof of your original selection).
You received a different item that does not match the order (with proof).

If your situation falls under one of the above cases, please contact us at [your email] within 7 days of receiving your order and include the following:

A photo of the product and its defect.
Proof of the order (showing the size or product you originally ordered).

After reviewing your request and confirming the error, a refund will be processed for the cost of the item.

Returns & Exchanges are not accepted if:

There are delivery issues (delays, loss, damage — these are beyond our responsibility).
The product was damaged by the customer or used improperly.
The customer made a mistake with the size during the order.
The return request is made later than 7 days after receiving the parcel.
The item has been worn, washed, or altered.

Thank you for your understanding and for supporting our brand.