We value the quality of our products and the satisfaction of our customers.
However, due to the nature of our production and limited quantities, returns are only accepted in specific and verifiable situations as outlined below.
When submitting a return request, please indicate the relevant point number (for example: “Point 2”) in your message so that we can process your request accurately.
Returns Are Accepted Only in the Following Cases:
Point 1: The product you received has a manufacturing defect (photo proof required).
Point 2: You received a different size than the one you selected when placing your order (proof required).
Point 3: You received a completely different item than the one you ordered (proof required).
If your situation matches one of these cases, please contact us at younghaslers@gmail.com within 7 days of delivery and include:
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Clear photos of the product and the issue,
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Order confirmation or proof showing the product and size details.
After reviewing your request, and if approved, a refund equal to the value of the product will be issued.
Please note that shipping costs are non-refundable.
Returns Are Not Accepted in the Following Cases:
Point 4: Any issues or delays caused by postal or courier services (delivery delays, loss, or damage beyond our responsibility).
Point 5: The product was damaged by the customer or improperly used.
Point 6: The wrong size was selected by the customer when placing the order.
Point 7: The return request was submitted later than 7 days after delivery.
Point 8: The product has been worn, washed, or altered in any way.
Thank you for your understanding and for supporting our brand.
